kst Posted July 18, 2020 Share Posted July 18, 2020 We name our tickets after our table configuration in our restaurant. Sometimes customer moves table and our staff moves ticket (i.e from table 1 to table 2). This updated ticket information is not reflected on the KDS (i.e. it still reflects as Table 1). Is there a way for KDS to update this information as it gets confusing during peak periods (i.e. when there is now a new customer at table 1). Link to comment Share on other sites More sharing options...
Andy Posted July 22, 2020 Share Posted July 22, 2020 Hello. You can make comments on the open ticket about moving to another table. This comment will be displayed at the KDS after saving the open ticket. Link to comment Share on other sites More sharing options...
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