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Moving tickets


Go to solution Solved by Andy,

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Posted

We name our tickets after our table configuration in our restaurant. Sometimes customer moves table and our staff moves ticket (i.e from table 1 to table 2). This updated ticket information is not reflected on the KDS (i.e. it still reflects as Table 1). Is there a way for KDS to update this information as it gets confusing during peak periods (i.e. when there is now a new customer at table 1). 

 

 

  • Solution
Posted

Hello. You can make comments on the open ticket about moving to another table. This comment will be displayed at the KDS after saving the open ticket. 

  • 2 years later...
Posted
On 7/21/2020 at 11:50 PM, Andy said:

Hello. You can make comments on the open ticket about moving to another table. This comment will be displayed at the KDS after saving the open ticket. 

I try this, and not works, coment not be displayed on the KDS

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