Mouse will not scroll properly on Android POS

[Harry 0]

Anybody had a problem of the mouse not scrolling properly on the items pages with an Android POS? My mouse works fine on all other programs/apps.

 

Edited July 4, 2020 by Harry
Mistake

[Mag 14]

Hello! Could you please clarify, which device do you use for Loyverse POS: model, OS version, Loyverse POS version, POS name?

Do you use scanner with this POS?

[Harry 0]

Hi,

I don't use a scanner

OS version  Android

Loyverse POS version     V2.17

Device for Loyverse POS       Windows 10 via Bluestacks

POS name   PC

When scanning through items the mouse will scroll down but not up again, very annoying. I have tried 3 different mouse devices and all are the same. They all work perfectly on other apps.

Thanks for any advice.

 

Harry.