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Why i cant reverse canceled receipt?


mango
Go to solution Solved by Mia,

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  • Solution

Hello, 

It is not possible to reverse the cancellation of a receipt. 

If you have cancelled a receipt by mistake, you can reenter it. 

To enter a receipt with previous date, please follow the guide below:

  1. Make sure you're in online mode, then Log out of the app.
  2. Change the time and date settings on your device (to enter sales from 25th of August, change to 25/08).
  3. After doing this, log in again and you can enter sales for the specified days.
  4. Then log out from the app again and change back the date and time on your device.
  5. Finally, log in to the app for a last time and continue enjoying Loyverse.
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