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How do we put more customer information on the receipt

Featured Replies

On my receipt I get the customers address for deliveries but I want the telephone number on the receipts as well how do I get the receipts to print the whole of the information that we have on the customer.

Solved by Mia

  • Solution

Hello,

To display customer’s information such as name and phone number, you have to activate the option: “Show customer info” in the Receipt settings in the Back Office.

image.png.1927884366ac82f633a44b571a2e23da.png

These settings only affect the display of information on the receipts for the clients, such as printed receipts, email receipts and do not affect the format of receipts in the archive in POS and in the Back Office, where customer information is always displayed.

Unfortunately, other information in the customer profile, such as email and notes, cannot be displayed in receipt.

You can add these information as comments to the ticket.

You can learn more information in this link: https://help.loyverse.com/help/customer-info-receipt

  • Author

Yes we do have this set like this but it does not print the phone number. I will copy and paste the phone number on the comments section. Cheers 

Edited by Timothymoncaster

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