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How to configure that each employees has access only to the open tickets that he has created?

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Hello,

I want that each employee can see only the open tickets that he/she has created and can not see all open tickets.

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Hello,

You can manage the access rights of your employees so that each one of them can see only the open tickets that he/she created.

To do so, you have to go to your Back-office->Employees’ section->Access rights, open the group of the employees you want to edit the access rights and deselect the option: Manage all open tickets.

                                                                         image.thumb.png.e51375fe41abbfbd6dc9246b17c6eb00.png

You can read all information on how to manage the access rights of your employees in this link: https://help.loyverse.com/help/how-manage-access-rights-employees

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