I would like to know hoe can I set the access rights to a waiter to enable him to take orders but not to register a payment?

[rdcongo]

hello All,

 I would like to know hoe can I set the access rights to a waiter to enable him to take orders but not to register a payment.

So that all open tickets can only be closed by the cashier when a payment is made.

Best regards

[Mia]

Hello, 

It is not possible to forbid your employees (in your case: waiters) to charge a ticket (open ticket)  from their POS device. Every employee has by default the access right to create tickets and charge them and these access rights can not be modified.

 
There are other access rights that you can decide to give or not to your employees like to do refunds, to apply discounts with restricted access, to void items in open tickets etc ( You can read more details about managing access rights of your employees in this link: https://help.loyverse.com/help/how-manage-access-rights-employees) but what you need is not possible, unfortunately. 

You can always add your suggestion to Feature request section: https://loyverse.town/forum/29-feature-requests/

[ink]

Hello

 

In that case, all sales will be recorded to the Cashier, not Waiters. How about 'Sales by employee' report? How do you think, in that case, we need to record a sale to Waiter, who close the Open ticket, or we need to leave as is (sale recorded to the Cashier)?

[aas]

Hi, is there a way to view all open ticket in the back office?

[Georg]

12 hours ago, aas said:

Hi, is there a way to view all open ticket in the back office?

Hello
No, it is not possible to view open tickets in the back office. They are shown only on the POS devices.
Only when the transaction is paid, it will be sent to the back office as a paid receipt.