Fanny Posted November 14, 2019 Share Posted November 14, 2019 (edited) I connected my KDS correctly and the test prints appears in the KDS, but when I actually save or charge an order it does not go the KDS, why would that be? Ā Edited November 14, 2019 by Fanny Link to comment Share on other sites More sharing options...
Sam2019 Posted November 14, 2019 Share Posted November 14, 2019 In such case I would check the printer groupĀ settings in the back officeĀ and make sure I am trying to send (to the KDS) an item that belongs to the category which is added to the printer group I choose in the KDS settings in POSĀ And then in the POS You can see in the photos that the categoriesĀ needed were chosen for the printer group and then on the POS the same printer group was activatedĀ Link to comment Share on other sites More sharing options...
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