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Why is my KDS not working


Fanny
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In such case I would check the printer groupĀ settings in the back officeĀ and make sure I am trying to send (to the KDS) an item that

belongs to the category which is added to the printer group I choose in the KDS settings in POSĀ 

image.png.cd078dd898d6caf7072e276885fcf8e8.png

And then in the POS

image.png.983292a9bb62b58e3700d12d0c02e2bb.png

You can see in the photos that the categoriesĀ needed were chosen for the printer group and then on the POS the same printer group was activatedĀ 

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