Karen Posted September 12, 2019 Share Posted September 12, 2019 Can I delete the PIN code? Link to comment Share on other sites More sharing options...
Solution Mia Posted September 12, 2019 Solution Share Posted September 12, 2019 You can disable PIN code only when you do not have any employees. To do that, you have to go to back office > Employee section > Employee list > Select owner > Scroll down and tap "DISABLE PIN CODE". Link to comment Share on other sites More sharing options...
Nigel Posted May 29, 2020 Share Posted May 29, 2020 Hi All How do you change the pin number on your POS device if you cannot remember the original pin number ? Link to comment Share on other sites More sharing options...
Andy Posted June 2, 2020 Share Posted June 2, 2020 Hello. You can find your PIN at the Back office > Employees. Then you can open the employee card, there is a PIN. 1 Link to comment Share on other sites More sharing options...
Nigel Posted June 2, 2020 Share Posted June 2, 2020 Awesome .All sorted , thank you Andy Link to comment Share on other sites More sharing options...
ehk Posted December 24, 2020 Share Posted December 24, 2020 I have accidentally set a pin and now I want to undo this, how can I cancel this ?? thank you so much Link to comment Share on other sites More sharing options...
Christine Posted December 24, 2020 Share Posted December 24, 2020 Hello! If there only Owner in account it is possible to switch off the PIN code in Back office--> Employee management--> Owner employee card --> DISABLE PIN CODE button --> Save button Link to comment Share on other sites More sharing options...
Stanger Posted March 18, 2021 Share Posted March 18, 2021 What can I do to disable the pin on employee management when the owner id the only employee? Link to comment Share on other sites More sharing options...
Andy Posted March 19, 2021 Share Posted March 19, 2021 It is possible to rempove PIN code access only when there are no other users, besides the owner. After logging in to Back Office, go to the ‘Employee list’ in the ‘Employees’ section. Select the Owner from employee list. In the Edit Employee form of the owner, tap the ‘Disable PIN Code’ button. Link to comment Share on other sites More sharing options...
MandalaCafe Posted April 9, 2021 Share Posted April 9, 2021 I wanted to add one more POS in my coffee shop, but didn´t realize that I would need to pay for it. Since so far it´s working with just one POS, I will stay that way a little bit longer. So, It asked for a password for my main POS. I already deleted the user that I created before, I would like to remove the password request. Is that possible? Thanks in advance. Link to comment Share on other sites More sharing options...
Mag Posted April 10, 2021 Share Posted April 10, 2021 Hello, to download Loyverse POS App is free. It means you can have as many POS as you need. But if you would like to add Employees, you need to subscribe Employee Management subscription. To disable PIN, go to Employee section, open Owner card and lick Disable PIN code. For more details, please learn more here https://help.loyverse.com/help/pin-code-access/ Link to comment Share on other sites More sharing options...
MandalaCafe Posted April 10, 2021 Share Posted April 10, 2021 Yeah. I know that is free. Actually, that´s why most people are here. Thanks for the information about the password. Link to comment Share on other sites More sharing options...
Frizzy Posted May 3, 2021 Share Posted May 3, 2021 I need my PIN Link to comment Share on other sites More sharing options...
AFW Posted May 31, 2021 Share Posted May 31, 2021 I'm wondering if there is a way to not have to enter my PIN every time I change between apps or my display goes off. I keep the app open, but have to keep entering it over and over. It may be an easy fix, but I cannot find it anywhere. Link to comment Share on other sites More sharing options...
Christine Posted June 2, 2021 Share Posted June 2, 2021 Hello! You can disable PIN code only when you do not have any employees. To do that, please go to back office > Employee section > Employee list > Select owner > Scroll down and tap "DISABLE PIN CODE". Link to comment Share on other sites More sharing options...
dibanez Posted June 29, 2021 Share Posted June 29, 2021 I have only one user (owner) but that button does not appear at that form. I can't diable Pin code. Link to comment Share on other sites More sharing options...
JitomateG Posted July 2, 2021 Share Posted July 2, 2021 I don't have button to disable pin although I have only an employee (owner). How to stop to be asked for a pin? Link to comment Share on other sites More sharing options...
Christine Posted October 8, 2021 Share Posted October 8, 2021 Hello! Probably you have Time clock On in Settings section in Back office. If this function will be off and you have only Owner in account, than button Disable PIN code must be shown for you. Please, let me know if suggestion helps you Link to comment Share on other sites More sharing options...
rhenfall Posted June 12, 2022 Share Posted June 12, 2022 Is there a way to use loyverse app without a pin? The fact is, it is time consuming effort, it always ask for a pin every time i exit or leave the app for a while. Previous version is better. It should have an option witgout using a pin for single employee. Link to comment Share on other sites More sharing options...
Angelika Posted June 13, 2022 Share Posted June 13, 2022 Hello! The PIN code is unigue for each employee and used for identification purpose. Unfortunately, if you are using the Employee Management and have at least one employee added in your back office, the PIN code is obligatory for each employee. Link to comment Share on other sites More sharing options...
rhenfall Posted June 13, 2022 Share Posted June 13, 2022 Im the owner and im the employee also, is ther away to turn the pin off? Link to comment Share on other sites More sharing options...
Angelika Posted June 13, 2022 Share Posted June 13, 2022 Hello Yes, you can do it by opening the owner card in the back office -> disable PIN code: Link to comment Share on other sites More sharing options...
rhenfall Posted June 13, 2022 Share Posted June 13, 2022 Yes i can disable it bilut i cant login without a pin Link to comment Share on other sites More sharing options...
rhenfall Posted June 13, 2022 Share Posted June 13, 2022 It worked now when i deleted other stores. Tnanks. Link to comment Share on other sites More sharing options...
youngju Posted June 14, 2022 Share Posted June 14, 2022 If you cannot see the 'Disable PIN code', please check whether the 'Time clock' feature is turned off. This also should be turned off to disable PIN code. Don't forget to click save. Link to comment Share on other sites More sharing options...
OP Posted November 18, 2022 Share Posted November 18, 2022 First time use I didn’t remember PIN . Now I can’t logged in system. Can any help please . Link to comment Share on other sites More sharing options...
Angelika Posted November 20, 2022 Share Posted November 20, 2022 Hello! You can check your PIN code in the Back office. Please, enter the list of the employees and click on your name there. In opened settings, you can check the PIN code. More details about PIN code management are here: https://help.loyverse.com/help/pin-code-access Link to comment Share on other sites More sharing options...
CHC Posted December 1, 2022 Share Posted December 1, 2022 Hi, is it possible to remove the pin code requirement ? Have no security at all . Thanks Link to comment Share on other sites More sharing options...
Angelika Posted December 1, 2022 Share Posted December 1, 2022 Hello! You can disable PIN code only when you do not have any employees. To do that, you have to go to back office > Employee section > Employee list > Select owner > Scroll down and tap "DISABLE PIN CODE" (you also need to disable time clock in settings first) Link to comment Share on other sites More sharing options...
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