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Is there a way to email an order before payment is received?


MarkW
Go to solution Solved by Suzan,

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There are a few occasions when we place an order without receiving payment from the client. Is there any way I can email an order confirmation to the client and then send a receipt once payment is received?

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  • 1 month later...

We usually rely on screen captures of the order to send to the customer for confirmation. This is a work around and doesn’t quite work when the order is like 50 items deep. I’d like to see a solution also

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  • 10 months later...
  • Solution

Hello,

It is not possible to email an order from Loyverse  to your customer before payment is received. You can send an email to the customer with the receipt only after you have charged the receipt! 

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