How can I print to kitchen ticket with items in the same sequence as on the receipt?

[Barry B]

When printing to the kitchen printer using an Android device, the items are printed in the same sequence as on the receipt. Which is good. However if you use an IOS device the sequence of the items on the kitchen printer are grouped alphabetically. This is a problem for our business where we need to prepare two items together. Like a pizza with a certain topping (and not a modifier). We have a customer who will order several pizzas with different add-on extras and it is difficult to associate which add-on goes with which pizza from the kitchen ticket. Can you not make IOS kitchen ticket item sequence the same as Android.

[Theodore]

Thank you for your question. That sounds as a useful suggestion. Hope it will be fixed soon.

[Emma]

Every item when you make an order, you can write a comment about the toppings and this block is under the quantity block in every dish that you choose.
Actually you also can use back office with the “modifier” function to add the toppings with different price I’d needed, and back to pos to choose which toppings the customers ordered.