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Taxes are a disaster


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The general configuration of taxes are fine and I can understand the UI. But as soon as we get into applying the taxes to articles, things get confusing.

Inside the tab to create a new product, you can just turn on or off all the taxes created in the main configuration. This at least to me does not make sense. Products can´t have multiple taxes applied to them. However, I have seen people talking about different taxes applying to take-away compared to an on site consumption. So at least that makes sense now.

However, when it comes to the POS options, things start to fall apart. Again, we get all the taxes that are configured in the general options and you can just turn them on and off. This should not be the case. In my opinion, the taxes should be applied automatically depending on the option you have configured. So if I select a Take-out, than apply the taxes for me. Furthermore, If I set the taxes to be for example, 21% in the product config. Don't give me the option to change this in my POS. There is no reason to do so, unless we activate both options in the back office.

So please fix this mess, because having staff presented with options they should not worry about is just a hassle.

One more thing. In the general configuration, you can tell the program to include taxes in the prices. This is not a good idea and I don't know why someone would want to do so. If you use this option than you don't know what amount of VAT has been paid. If think that this should be mentioned when activating this option. Or better yet, if you use this option, the program should simply calculate the real price without taxes and extrapolate the exact amount of VAT the customer pays. This way, I can just assign a final price to my product and I can still get a Ticket with the exact detail of VAT.

Hope this feedback helps

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