printcreations Posted April 7 Posted April 7 Hi Loyverse Team, Do you have any facilities for one-to-one training to set up the EPOS for a Pizza Takeaway and Delivery? We are not getting enough support from Community Group. The issues we are facing, for example, are: 1. On the Pizza Base, once we select one Base, the other Base options must be locked. But it's not happening. It clicks on all options. 2. Same issue on the Pizza Toppings - The Toppings offered on the menu need to be highlighted as they are covered under the Pizza price. But if the customer wants to swap one of the offered toppings, it should be free in place of the offered topping, and if he want to add any extra toppings, it should be charged. 3. When a customer is selecting the Toppings for Half & Half, it should be shown separately on the receipt so when sent to kitchen, the Chef is able to prepare both halves with the correct toppings chosen by the customer. 4. If I receive a phone call for the delivery, and if I take the Postcode, then I should get the Door number and I can save it for the customer record for the next order. 5. There are still some more questions, but I would appreciate it if my Developer could get a 1-to-1 service to resolve these issues. Looking forward to receiving your support at your earliest time. Thanks & regard Bina Naik/Khwaja Khurram Pring Creations Ltd Email: print.creationsltd@gmail.com Email for CC: khwajakhurram239@gmail.com
Georg Posted April 8 Posted April 8 21 hours ago, printcreations said: Hi Loyverse Team, Do you have any facilities for one-to-one training to set up the EPOS for a Pizza Takeaway and Delivery? We are not getting enough support from Community Group. The issues we are facing, for example, are: 1. On the Pizza Base, once we select one Base, the other Base options must be locked. But it's not happening. It clicks on all options. 2. Same issue on the Pizza Toppings - The Toppings offered on the menu need to be highlighted as they are covered under the Pizza price. But if the customer wants to swap one of the offered toppings, it should be free in place of the offered topping, and if he want to add any extra toppings, it should be charged. 3. When a customer is selecting the Toppings for Half & Half, it should be shown separately on the receipt so when sent to kitchen, the Chef is able to prepare both halves with the correct toppings chosen by the customer. 4. If I receive a phone call for the delivery, and if I take the Postcode, then I should get the Door number and I can save it for the customer record for the next order. 5. There are still some more questions, but I would appreciate it if my Developer could get a 1-to-1 service to resolve these issues. Looking forward to receiving your support at your earliest time. Thanks & regard Bina Naik/Khwaja Khurram Pring Creations Ltd Email: print.creationsltd@gmail.com Email for CC: khwajakhurram239@gmail.com Hello Dear user Please, kindly check your email inbox. I sent a reply to your emails.
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