CDS android not working

[Ashk86]

Hi I just downloaded CDS on an android tablet and it’s not working it just crashes and comes up with a message that says it has a bug. Could this be fixed so we can use it please? Thanks 

[Yasuaki]

Hello @Ashk86

Unfortunately, I can't see the picture.

Could you try reuploading it?

[Hung]

For me the CDS it takes too long to connect then works and stop working randomly

[Yasuaki]

On 8/10/2024 at 2:35 PM, Hung said:

For me the CDS it takes too long to connect then works and stop working randomly

Hello. 

I can suggest the followings.

1. Do not share the same Wi-Fi with customers
2. Make sure the tablet and Wi-Fi routers are the latest devices
3. Fix the IP address of the CDS device. (static mode)