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Pos resets during sumup sale


Gavnor

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Every now and then the pos of sale resets during a sumup transaction and doesn't log the sale even though sumup does. Any help?/ advise 

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Hello,

Could you please update the Loyverse POS app and the Sumup app to the latest available versions and then try again?

The latest version of the Loyverse POS app for Android is currently: v.2.41.2

Additionally, could you please tell us what Sumup terminal you use?

If you are able to make a video of your issue, our team will find it very helpful in understanding your issue.

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