Ashly Posted November 28, 2017 Share Posted November 28, 2017 Sometimes our customers get upset by some of our action or product. How to deal with them in such situation? Link to comment Share on other sites More sharing options...
Songjong Posted November 28, 2017 Share Posted November 28, 2017 First thing is sincere apology. You need to show sincere apology that can move or understand the customer. Second thing is maybe you can try to give away something that customers may appreciate or can substentially remove the disappointement. You can maybe give some free stuff. Link to comment Share on other sites More sharing options...
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