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Remove card info from account


Supakrit
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Hello, I need help for remove credit card from billing & subscription

previously, I was subscribe for advance feature, but now no longer use anymore (I enjoy with free feature).

I try to find but there is no delete or remove option. So please help to remove.

I can send account ID later.

 

thank you for your support

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  • Solution

Hello,

If you would like to delete your credit card data, please write specifically to help@loyverse.com with the subject "Delete credit card data" from the account owner's email.

Also you can cancel your subscription. To cancel it, please follow the link https://r.loyverse.com/dashboard/#/settings/account and click on Unsubscribe from active subscriptions.
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Refer out the article https://help.loyverse.com/help/how-use-paid-services-loyverse-pos#unsub for more details.
 

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