Allis Posted March 31, 2022 Posted March 31, 2022 Hi, sometimes I have customers asking customized dishes that are not on the menu, that means I usually use an item called "Open food", I specify the request to the kitchen using "comments" and I need to be able to make the price of that item at the moment. How can I change a price of an item in the ticket?
Shinji Posted March 31, 2022 Posted March 31, 2022 Hello! To change the price of an item that is already in the ticket but is not yet saved as an open ticket, you can click on that item in the ticket and a prompt menu will appear. In that menu, you are able to re-change the price of the item after setting it up the first time it is entered. However, if you have saved the ticket and set the price of the item then in that case, you can simply delete the item from the ticket and re-enter it back again to the ticket so that you can change its price.
GoodOldMonkey Posted February 26 Posted February 26 When I tap on the item in an open ticket the price is not displayed even though the item has not been saved yet.
Hanna Posted March 4 Posted March 4 It seems like the item is already saved as open ticket. If the ticket is already saved, it will not be possible to edit/modify the item's prices.
GoodOldMonkey Posted March 5 Posted March 5 No - the item in that screenshot has not been saved. I just checked on both iOS and Android apps, and item details shown for change *before* saving do not include price, just quantity modifiers and discounts. The price is not there at all in the detail.
GoodOldMonkey Posted March 8 Posted March 8 On 4/1/2022 at 4:07 AM, Shinji said: Hello! To change the price of an item that is already in the ticket but is not yet saved as an open ticket, you can click on that item in the ticket and a prompt menu will appear. In that menu, you are able to re-change the price of the item after setting it up the first time it is entered. However, if you have saved the ticket and set the price of the item then in that case, you can simply delete the item from the ticket and re-enter it back again to the ticket so that you can change its price. I guess you can no longer do this, because as I said above the price does not appear in ticket details on my iOS or Android devices.
Hanna Posted March 9 Posted March 9 Is the item's price field empty? To make the item variable, you need to leave the price field blank and indicate the price during the sale.
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