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I have applied the taxes to all the articles but it doesnt show in my reports


AsianEvents

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Hello!

Can I ask you to send us a screenshot of a new test sale that includes one of the items that has the taxes enabled and also a screenshot of your tax reports as well?

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  • 2 weeks later...

Hi, 

It shows in the new test sale but doesnt for the old ones. Another issue is that the sales report doesnt show realtime info. I have noticed that a part of the sales show up the day after. Same for the stock. 

 

 

Screenshot 2021-12-02 211850.jpg

Screenshot 2021-12-02 220046.jpg

Screenshot 2021-12-02 221545.jpg

Screenshot 2021-12-02 221613.jpg

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I see, perhaps the reason why the taxes did not appear on the previous sales made was because you have yet to create one before then since right now, on each new sale you've made especially the test sale that I asked you to do the taxes appeared. 

Now, I am afraid that once receipts are made, they are now a part of history meaning that they are uneditable and is not able to be changed so you enabling and being able to include taxes on your receipt now will not apply to the old ones. Only to the new ones going forward. 

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