Has anybody been able to connect a KDS sunning on an ipad to a POS running on android?

[Tempelscouterna]

Hi

Has anybody been able to connect a KDS sunning on an ipad to a POS running on android?

I have assigned static ips to the KDS and it is running on a separate router.

The automatic search for the KDS on the POS says nothing is found, and manually entering the ip of the KDS says it cannot be found.

 

Regards,

Tobbe

[Shinji]

Hello!

Perhaps, that is the reason why your POS App is not able to detect your KDS App when entering the IP Address. Please be reminded that when connecting KDS and POS App together both its devices where they are installed should be under the same Wi Fi Router and cannot be connected with different or separated routers. 

You can check out our guide about how to connect KDS App and configure it for more information: https://help.loyverse.com/help/kds-configuration

[Tempelscouterna]

Thank you for your reply.

When I said separate router, I meant I set up a separate network for the Loyverse POS, CDS,KDS and printer.
Are you saying that the ios and android apps are incompatible?
Because on the same router an KDS running on android will work just fine.

Tobbe

[Qfc]

Please did tou fine a solution ? I have the same  problem , POS on ios And KDS on android and it’s unable to fine it. 

[Pete4pool]

I also have this problem.