Is there a way to to calculate points exclusive of tax?

[kst]

We have taxes and loyalty enabled in the system and we notice that loyalty points are awarded based on total amount that is inclusive of tax. Is there a way to to calculate points exclusive of tax?

[Georg]

Hello, dear user

Unfortunately, it is not possible to exclude taxes from the loyalty points calculations.

[Peb94]

Can you not reduce the percentage discount that’s set in the Loyalty section to compensate for the tax? It might not be exact but should reduce your loss if that is your issue!

[Georg]

On 10/19/2022 at 2:34 PM, Peb94 said:

Can you not reduce the percentage discount that’s set in the Loyalty section to compensate for the tax? It might not be exact but should reduce your loss if that is your issue!

Could you give an example, please?

[Peb94]

If you sold an item for 1 including tax from whatever currency you use and the tax was say 20% to get the non tax figure you would divide by 1.2 giving you the amount without tax of 0.8333. In Loyverse point set up you could set the percentage at 0.08 for a 10% points bonus to get 8 points for every 100 spent so you get the 10% on 80 not 100 which basically roughly removes the tax amount!

hopefully my thinking is correct and it helps someone

[Georg]

 

21 hours ago, Peb94 said:

hopefully my thinking is correct and it helps someone

Thank you for an example!