luvcrim Posted March 30, 2021 Share Posted March 30, 2021 Hello, I sometimes cancel tickets from the Back office. However, at the end of the day, the final amount in the report takes into accounts the cancelled tickets. How can I solve this issue please ? thank you. Link to comment Share on other sites More sharing options...
Solution Andy Posted March 31, 2021 Solution Share Posted March 31, 2021 Hello. Do you mean canceled receipts? Link to comment Share on other sites More sharing options...
luvcrim Posted April 2, 2021 Author Share Posted April 2, 2021 Yes, I mean I cancel receipts . Thank you Link to comment Share on other sites More sharing options...
Mag Posted April 2, 2021 Share Posted April 2, 2021 Hello, could you please update your POS and then check if you still have the same issue? We've had similar complaints before, but some improvements have been made. Link to comment Share on other sites More sharing options...
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