Cancelled Tickets still showing in reports total amounts!

[luvcrim]

Hello, I sometimes cancel tickets from the Back office. However, at the end of the day, the final amount in the report takes into accounts the cancelled tickets. How can I solve this issue please ? thank you.

[Andy]

Hello. Do you mean canceled receipts?

[luvcrim]

Yes, I mean I cancel receipts . Thank you

[Mag]

Hello, could you please update your POS and then check if you still have the same issue? We've had similar complaints before, but some improvements have been made.