goedschalk Posted February 15, 2021 Share Posted February 15, 2021 I have installed the different elements, the POS and the KDS. I followed all the steps, but am unable to get the KDS to work. It keeps indicating that the connection is not working. Link to comment Share on other sites More sharing options...
Andy Posted February 16, 2021 Share Posted February 16, 2021 Hello. Please, check if both devices with POS and KDS are connected to the same WiFi. also check the tutorial: Troubleshooting When Working with KDS Link to comment Share on other sites More sharing options...
goedschalk Posted February 16, 2021 Author Share Posted February 16, 2021 Thanks Andy. I checked, and they are on the same wifi. And yes, I went through the entire troubleshooting page. But no success so far. Link to comment Share on other sites More sharing options...
Lana Posted September 5, 2021 Share Posted September 5, 2021 On 2/16/2021 at 1:21 PM, goedschalk said: Thanks Andy. I checked, and they are on the same wifi. And yes, I went through the entire troubleshooting page. But no success so far. Hi Andy, I get the same problems, completely unable to get the KDS connected to the POS. Did you find a solution that doest involve getting a new router? Link to comment Share on other sites More sharing options...
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