Unable to make it work with my ipad pro. keeps saying please check display connection and retry.

[goedschalk]

I have installed the different elements, the POS and the KDS. I followed all the steps, but am unable to get the KDS to work. It keeps indicating that the connection is not working.

[Andy]

Hello. Please, check if both devices with POS and KDS are connected to the same WiFi. 
also check the tutorial: Troubleshooting When Working with KDS

[goedschalk]

Thanks Andy. I checked, and they are on the same wifi. And yes, I went through the entire troubleshooting page. But no success so far.

[Lana]

On 2/16/2021 at 1:21 PM, goedschalk said:

Thanks Andy. I checked, and they are on the same wifi. And yes, I went through the entire troubleshooting page. But no success so far.

Hi Andy, I get the same problems, completely unable to get the KDS connected to the POS. Did you find a solution that doest involve getting a new router?