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How can I check the email of a customer to whom I sent once a receive and I need to add more?


DemisSalsaCubana
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Go to solution Solved by Georg,

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If a customer has unsubscribed from the e-mail receipt, how can they allow to receive e-mail receipts again ? 

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  • 4 weeks later...

I had the same problem. I emailed help@loyverse.com and they were able to fix it. The process takes a while (for me about a week) because the technical support team needs to get into the system.

 

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For collecting customers' emails and phones you need to add a customer to your customers base. Please read How to Sign Up a Customer in Loyverse POS.

When he comes to your shop again, you need just add this customer to the ticket. And when the sale is completed, email receipts will send to him automatically.

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  • 1 year later...

It seems that when we enter a new email from a customer to send the receipt, we do not have access to this email afterwards. Is there a way we can keep track of the email we sent ?

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Hi Teddy! It is not possible to find such emails entered during the sale if the customer had not been previously registered in your customer base. 
You will first need to add the customer to your customer base. After that has been done, it will be easier for you to keep track of your customers and see their purchase history. You can also have other information that makes it easier for you to satisfy their needs.

Check out these links -
 https://help.loyverse.com/help/how-work-customer-base-back-office
https://help.loyverse.com/help/how-see-purchase-history-customers

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  • 1 year later...

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