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iOS 14.2 Can't Search XP-58IIH (Other model option is for Ethernet only)


Mamba
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So i just bought my Xprinter XP-58IIH recently. Although i read some topics here that Loyvese is not supporting this printer however this works perfectly with some of the videos that i watched. 

Whenever I am choosing Other Model in the Printer model option it always includes (Ethernet) and i don't have any other option to choose like USB or Bluetooth. I am using iPhone 11 Pro Max with iOS 14.2.

Meanwhile with my husbands mobile which is an Android phone if we choose Other Model in the printer, the interface has the option for Ethernet, Bluetooth & USB. 

So, i am thinking that this isn't the issue between the Xprinter that i have and loyverse, but its loyverse and iOS devices. 

 

*Note: I tried using the same iphone and xprinter with Xlabel the bluetooth device is connecting and is working properly. I hope this issue with ios user will be fix soon.

 

Hope you could help me in this problem. I attached some photos for your reference as well. 

IMG_4119.jpg

IMG_4118.PNG

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Hello. 
It is possible to add an other model of the printer to iOS only in case of models with Ethernet devices. 
This situation is based on iOS requirements of connecting USB and Bluetooth devices. 

 

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Thanks for this. If this situation is based on iOS requirements, why i can search the printer and print using XLabel? 
 

if this something to do with ios, using and Ipad will not work as well? 

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By the way what do you mean by saying "This situation is based on iOS requirements of connecting USB and Bluetooth devices"? 

 

iOS requires loyverse to connect via ethernet only to print using other model option? While xp-58iih works perfectly fine with other pos apps? 

 

IMG_4122.jpg

Edited by Mamba
photo as proof
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  • 1 year later...

Hello Mamba!

I have the same problem like yours. Have you found any solution? I've just started researching. It was my bad, I didn't check the compatible printers available in loyverse app. Thank you so much.

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