taufik Posted September 15, 2020 Share Posted September 15, 2020 1. my printer is printing code instead of the order. It usually happened after I click the save button, the kitchen printer will print the order. please help me.. it happened not everytime but frequently. 2. sometime the last item in an order is not printed out eventhough it is in the system & receipt. Link to comment Share on other sites More sharing options...
Andy Posted September 15, 2020 Share Posted September 15, 2020 Hello. What is the model of your printer? Do you connect it to iOS or to Android device? What it the connecting interface: USB, Bluetooth or Ethernet? Link to comment Share on other sites More sharing options...
taufik Posted September 15, 2020 Author Share Posted September 15, 2020 xprinter XP58IIH, connect to android device, connecting with bluetooth Link to comment Share on other sites More sharing options...
Solution Andy Posted September 16, 2020 Solution Share Posted September 16, 2020 Only the printers listed on our List of Supported Printers have been tested to work with the program. The printer you mentioned have not been tested and therefore, we cannot guarantee that it will work properly. While testing your printer, you can try choosing different combinations of options: select text or graphics mode, different paper width, etc. Link to comment Share on other sites More sharing options...
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