taufik Posted September 15, 2020 Posted September 15, 2020 1. my printer is printing code instead of the order. It usually happened after I click the save button, the kitchen printer will print the order. please help me.. it happened not everytime but frequently. 2. sometime the last item in an order is not printed out eventhough it is in the system & receipt.
Andy Posted September 15, 2020 Posted September 15, 2020 Hello. What is the model of your printer? Do you connect it to iOS or to Android device? What it the connecting interface: USB, Bluetooth or Ethernet?
taufik Posted September 15, 2020 Author Posted September 15, 2020 xprinter XP58IIH, connect to android device, connecting with bluetooth
Solution Andy Posted September 16, 2020 Solution Posted September 16, 2020 Only the printers listed on our List of Supported Printers have been tested to work with the program. The printer you mentioned have not been tested and therefore, we cannot guarantee that it will work properly. While testing your printer, you can try choosing different combinations of options: select text or graphics mode, different paper width, etc.
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