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mhdrdin78

Set point redeem as one of the payment instead of discount

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When a customer wants to redeem points, can it set as one of the payment instead use the discount? Because if using a discount, it seems Tax amount also reduce and its effect on tax submission calculate. I am worried having the problem with authority when they check the shop. From my point of view, point redemption should be part of payment because we still need to pay tax to authority for the item customer purchased.

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This is absolutely correct. In almost any jurisdiction, the tax needs to becollected on the face price of an item, regardless of any discounts attached. So CRM redemption needs to be a tender, not a discount.

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