Ozzwald Posted July 8, 2020 Share Posted July 8, 2020 Sumup updated on my android tablet today and now it says there is a network error when I try to take payment. Link to comment Share on other sites More sharing options...
ebadias Posted July 9, 2020 Share Posted July 9, 2020 I've got exactly the same problem. Do you contact the support? Do you find a solution? Link to comment Share on other sites More sharing options...
Ozzwald Posted July 9, 2020 Author Share Posted July 9, 2020 Hi, I tried to call support but no answer. I don't pay for live chat. I downgraded my sumup app and send to be ok for now. Hopefully some one will find a better solution. Link to comment Share on other sites More sharing options...
brewedbunnyltd Posted July 9, 2020 Share Posted July 9, 2020 Got the same problem, seems to be an update problem, sumup may have changed something in the API which has caused this problem. If you need a quick workaround the sum up app itself seems fine, use it for card transactions then mark the transaction in loyverse as a 'card' payment rather than using the sumup transaction button until this is fixed. Link to comment Share on other sites More sharing options...
Noach Posted July 9, 2020 Share Posted July 9, 2020 same problem here, when using my tablet. when i use my phone with loyverse app and sumup its working Link to comment Share on other sites More sharing options...
Mag Posted July 9, 2020 Share Posted July 9, 2020 We assume that the problem is related to the update of the Sumup application. As a temporary solution, we suggest you download the previous Sumup application. You can do it by this link https://www.apkmonk.com/app/com.kaching.merchant/#previous and download the version 2.7.9. 1 Link to comment Share on other sites More sharing options...
Noach Posted July 9, 2020 Share Posted July 9, 2020 Thank you, i downgraded to 2.7.9 and now it is working again Link to comment Share on other sites More sharing options...
Copywrite Posted July 9, 2020 Share Posted July 9, 2020 I have the same problem, installed 2.7.9 but no luck Link to comment Share on other sites More sharing options...
Solution Mag Posted July 14, 2020 Solution Share Posted July 14, 2020 Seems that Sumup updated their App to version 2.7.11 with the fix https://play.google.com/store/apps/details?id=com.kaching.merchant. Please check Loyverse POS with Sumup payment method again 1 Link to comment Share on other sites More sharing options...
Copywrite Posted July 15, 2020 Share Posted July 15, 2020 The latest Sumup update worked fine, installed 15th July 2020, Loyverse is taking card payments, all good 1 Link to comment Share on other sites More sharing options...
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