Sumup update stops Loyverse

[Ozzwald]

Sumup updated on my android tablet today and now it says there is a network error when I try to take payment. 

[ebadias]

I've got exactly the same problem. Do you contact the support? Do you find a solution?

[Ozzwald]

Hi, 

I tried to call support but no answer. I don't pay for live chat. 

I downgraded my sumup app and send to be ok for now. 

Hopefully some one will find a better solution. 

[brewedbunnyltd]

Got the same problem, seems to be an update problem, sumup may have changed something in the API which has caused this problem.

If you need a quick workaround the sum up app itself seems fine, use it for card transactions then mark the transaction in loyverse as a 'card' payment rather than using the sumup transaction button until this is fixed.

[Noach]

same problem here, when using my tablet. when i use my phone with loyverse app and sumup its working

[Mag]

We assume that the problem is related to the update of the Sumup application. As a temporary solution, we suggest you download the previous Sumup application. You can do it by this link https://www.apkmonk.com/app/com.kaching.merchant/#previous and download the version 2.7.9.
 

[Noach]

Thank you, i downgraded to 2.7.9 and now it is working again

[Copywrite]

I have the same problem, installed 2.7.9 but no luck

[Mag]

Seems that Sumup updated their App to version 2.7.11 with the fix https://play.google.com/store/apps/details?id=com.kaching.merchant. Please check Loyverse POS with Sumup payment method again

[Copywrite]

The latest Sumup update worked fine, installed 15th July 2020, Loyverse is taking card payments, all good