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How to change Email Address


budi
Go to solution Solved by ink,

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Hello Budi!

To change the Owner e-mail we have two ways at the moment:


1. If the Owner email is not yet confirmed, you can change it by yourself 
 

a) Please sign out from your POS with a current account e-mail (Please read an article on how to correctly sign out from the POS https://help.loyverse.com/help/how-exit-loyverse-pos )

b) Sign in again in your POS with current owner e-mail and choose option "CHANGE EMAIL"

image.thumb.png.7d05b354605f3a5189cec3668081af7d.png

 

 

2. If your e-mail have been confirmed, please write specifically to help@loyverse.com from the business (Loyverse) owner's email. 
Example:

 "Please change my owner e-mail

from abs@gmail.com 

to dfg@gmail.com."

 

Our support team will change the owner's email address upon request within a 24+ hours.

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  • 1 month later...
  • Solution

Now you can manage your Account in the Back office: change the Owner's e-mail, password, language and delete your account.

Learn more about Account settings here.

 

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