How to Accept Credit Cards with Loyverse POS and Yoco

August 26, 2019

This feature only works on iOS devices.

Loyverse POS merchants can accept credit card payments via Yoco and it is available to customers in South Africa.

Before connecting a card reader, you need to create an account in Yoco and receive the device.

Connecting the Card Reader

Log in to the Back Office, click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.

In the ‘Add Payment Type’ window, select the ‘Yoco’ payment type from the drop-down list. Save your changes when done.

Turn on your Yoco card reader. On your mobile device, go to the Settings and turn on the Bluetooth. You will see the Yoco card reader in the devices list.
Tap on the Yoco device to connect.

Tap ‘Pair’ button at the mobile device and ‘OK’ button on the card reader.

The device will change its status to ‘Connected’.

Then launch the Loyverse POS and go to Settings > Payment Types.

Tap the ‘Yoco’ button for account settings.

Login into your Yoco account by entering the Email and Password and tap ‘Login’.

You will see the logged in status of you Yoco account.

Now you are ready to accept card payments.

2. Processing Payments

Payment

Add items to the ticket and press ‘Charge’.

Tap the ‘Yoco’ button selecting payment type.

Loyverse POS will wait for a response from the card reader, and you will see an invitation to insert/swipe card on the card reader.

Insert your cards with a chip into the bottom slot or swipe at the top slot of the card reader and give it to the customer to enter the PIN.

If the transaction is successful, you will see the payment approved window. Tap ‘Done’ to continue.

Loyverse POS will display the ‘Transaction is successful’ screen.

In case of an error in the transaction, you will see an error message.

You can retry the payment or tap the ‘Cansel payment’ button. In this case you will return to the ‘select payment type’ screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.

Refund
You can only refund the whole amount of transaction. The card reader is not used in the refund process.
In the Loyverse POS, go to the ‘Receipts’ menu, and tap on the desired receipt.
Then tap ‘Refund’.

Select all items on the receipt that were paid via card (on the left side) to move them to the ‘Refund receipt’ list (on the right side), and tap the ‘Refund’ button.

At the ‘Authorise refund’ screen, type in the Yoco Email and password and tap ‘Authorise’.

Reports
You can view the total number of transactions performed with Yoco. In the Back Office, select the ‘Sales by payment type’ report.