How can I record transaction whilst payment is made 2 days after order received?

[Ales Atlantic]

I have Laundry business and my customer usually pay after the service/goods delivered to them. We have order from customer, then we do the work and finish it within 2 days. After 2 days Customer come to our store and pick up the order and pay the bill. Given to this situation, How can I record this transaction in Loyverse POS?

[Peter]

You can use the open tickets feature to create orders. Before charging the customer you can print a bill and kitchen orders (althogh it was intended for kitchen environments you may find useful this feature)

Once the order is ready you can reopen the open ticket and finalice it.

Here some links: 

• Open Tickets
• How to Print Bill
• Using Kitchen Printers with Loyverse POS

[Annie]

Hi - I have a retail business that offers Layaway Plans - where the customer pays small amounts for their order and once completed - they collect. Is it possible to use Open Tickets for this option as well. Note they will pay 25% down to hold the order, and given 90 days to pay off. So they may pay every couple days - to couple weeks. 

And if open tickets is an option - when they make a payment - do they get a receipt saying such ? 

And if an Open ticket is used - will the item be minus from stock ?

[Georg]

On 12/13/2023 at 1:18 PM, Annie said:

Hi - I have a retail business that offers Layaway Plans - where the customer pays small amounts for their order and once completed - they collect. Is it possible to use Open Tickets for this option as well. Note they will pay 25% down to hold the order, and given 90 days to pay off. So they may pay every couple days - to couple weeks. 

And if open tickets is an option - when they make a payment - do they get a receipt saying such ? 

And if an Open ticket is used - will the item be minus from stock ?

Hello

We do not have a special feature for the layaway plan payments, but as a workaround, you can use the Open Tickets feature.
When  you create an Open Ticket you can add for example the name of the customer, the period when the payment period started and when should be completed and each time when the customer pay regular payment, you can record it in the COMMENTS field of the Open Ticket (Open Ticket can be edited).
Please, check this example on the screenshots:




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On the paid receipt comments also will be printed: