Open ticket display order

[Ernie]

Hi,

 

Is it possible to customize the display order of open tickets based on the POS location?

We have three sections in our bar: the bar counter, the indoor seating area, and the terrace — with around 30 tables in total. Each section has its own POS. It would be much more efficient if the open tickets could be displayed with the relevant section's tables at the top.

For example, on the bar POS, the bar counter tables should appear first; on the terrace POS, terrace tables should be shown first — this would help reduce unnecessary scrolling. Is this something that can be configured?

Thank you in advance for your time to respond!

[Georg]

On 4/14/2025 at 11:10 AM, Ernie said:

Is it possible to customize the display order of open tickets based on the POS location?

We have three sections in our bar: the bar counter, the indoor seating area, and the terrace — with around 30 tables in total. Each section has its own POS. It would be much more efficient if the open tickets could be displayed with the relevant section's tables at the top.

For example, on the bar POS, the bar counter tables should appear first; on the terrace POS, terrace tables should be shown first — this would help reduce unnecessary scrolling. Is this something that can be configured?

Thank you in advance for your time to respond!

Hello
Unfortunately, it is not possible to display the open tickets this way. But I will send a feature suggestion to our team. Thank you very much for your feedback!