How do I add the brand, model and type of repair on my receipt?

[abi_28]

 My business specializes in repairing phones, laptops, and tablets. I want to issue receipts to customers that include their device’s brand and model, along with the details of the repair performed. Additionally, every repair comes with a 30-day warranty from the date the issue is fixed, and this information should also be included on the receipt.

How can I set this up in Loyverse? Is it possible?

 

[Shyaila]

Hello!

I think we have the same business! Let me share my Loyverse setup with you.

For the model and brand type, since we handle different devices every day, I usually add this information as a comment on the ticket. For the types of repairs, I create them as separate items based on the services I offer, such as cleaning, LCD replacement, and charging issue repairs. I then add the brand and model as a comment.

For pricing, since my charges can vary depending on the customer and I don’t have fixed prices, I only enter the cost of materials needed for the repair and leave the price field blank. This allows me to manually enter the final price based on what I quoted the customer.

For warranty information, I add it to the receipt footer. Since receipts include time and date stamps, it's easy to track warranty periods.

I just refer to these help articles that loyverse have from their help center:

For adding comments in the ticket: https://help.loyverse.com/help/customer-info-receipt

For adding footer/header on the receipt: https://help.loyverse.com/help/how-add-text-receipts

This setup has been really helpful since I first discovered Loyverse in 2024 and I’ve been able to monitor my sales every month with Loyverse’s help!