Sheila Posted December 28, 2024 Posted December 28, 2024 We are now unable to open the SumUp app on our POS tablet as it is running Loyverse on android 7.1 and Sumup app wants android 8+ so no automatic connection to the card reader - how can we get the automatic connection back?
Shinjin Posted December 30, 2024 Posted December 30, 2024 Hello, I am afraid to say that without upgrading to Android 8 Sumup requires, it is not possible to restore the integration between Loyverse and Sumup. Please let us know if you still have any additional questions.
Sheila Posted December 30, 2024 Author Posted December 30, 2024 (edited) We have a Sunmi T2 lite terminal and don't appear to be able to update it from android 7 or are we missing something? Edited December 30, 2024 by Sheila
Shinjin Posted December 31, 2024 Posted December 31, 2024 Hello, In such case, we recommend contacting Sunmi to check if higher versions of Android are available for your device or if they can upgrade your device for a higher version. If you have any additional questions, please let us know.
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