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Point Value


IlianTiva01
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I want to know what the value of each point is, that is, if a customer has 100 points, is this equivalent to $10, or something similar, or how is it calculated?

I understand how they are generated, that is, if I configure 5% of the ticket to be credited, and the customer buys $200, 10 points will be credited, what those points are equivalent to on their next purchase.

Does it always has the same value? or it depends on something.

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Hello
 

When you set up a loyalty program in Loyverse, you can configure the percentage of the amount spent that gets converted into loyalty points. By default, it’s set up as 1 point for every 1% of the amount spent.

For example, if a customer spends $200 and you’ve configured a 5% credit rate, they would earn 10 points (5% of $200).
So, the number in the loyalty settings is the percentage of the purchase amount. If you set for example 20% it will earn 20% of the purchase amount.

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Hello Georg, thanks for the help.

Using the same example, does that mean that the customer has $10=10 points to redeem on his next purchase?

Thanks again.

 

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  • Solution
On 8/28/2024 at 8:29 AM, IlianTiva01 said:

does that mean that the customer has $10=10 points to redeem on his next purchase?

Yes, this is correct. 

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