Unable to Enter Item Price Value in Paise in POS

[rsjvicky]

Using Indian Currency (INR), Unable to Enter Item Price in Paise denominations in POS device, but same Item price can be entered in paise denominations in back office and also shows in paise when exported. In POS Device it is not showing in paise

[Hanna]

Hello @rsjvicky!

Could you please send us a video or screenshot of the issue you are encountering? Alternatively, you can contact us through our live support in your Back Office so we can assist you accordingly.

Thank you!

[rsjvicky]

Hi,

Same item, But in back office it shows paise value. But in POS device paise value not shown

[rsjvicky]

Hi @Hanna,

Were you able to have a look at the issue. I have shared screenshots for the same

[rsjvicky]

Hello @Hanna

Please help to resolve this issue

[Hanna]

Hello @rsjvicky

Apologies for the late response. Just to clarify, are you referring to the decimal points in the amount for the variant "1" x 5/16""?