Bobby Posted April 28, 2023 Share Posted April 28, 2023 I'm trying to pair Smartpay EFT terminal but there's no Smartpay option in drop down list in "add payment type" in back office Link to comment Share on other sites More sharing options...
Solution Shinjin Posted April 28, 2023 Solution Share Posted April 28, 2023 Hello, Could you please check your Back Office now and let us know if the issue persists? We will be waiting for your feedback. Link to comment Share on other sites More sharing options...
Bobby Posted May 1, 2023 Author Share Posted May 1, 2023 I can see it now. Thanks Link to comment Share on other sites More sharing options...
Elkhorn Posted August 1, 2023 Share Posted August 1, 2023 (edited) Hi we are having the same issue. No smartpay option avaiable. Only tyro option Edited August 1, 2023 by Elkhorn Incorrect Link to comment Share on other sites More sharing options...
Shinjin Posted August 2, 2023 Share Posted August 2, 2023 10 hours ago, Elkhorn said: Hi we are having the same issue. No smartpay option avaiable. Only tyro option Hello, Do you see and are able to use the Smartpay payment option now? Could you please let us know? Link to comment Share on other sites More sharing options...
PEB Posted October 18, 2023 Share Posted October 18, 2023 Hi. I am having the same issue. No SmartPay option in my drop down list. How can this be fixed? Link to comment Share on other sites More sharing options...
PEB Posted October 18, 2023 Share Posted October 18, 2023 Hi. I am having the same issue. No SmartPay option in my drop down list. How can this be fixed? Link to comment Share on other sites More sharing options...
PEB Posted October 18, 2023 Share Posted October 18, 2023 Same issue. No SmartPay in drop down list only tyro. Please help ad SmartPay Link to comment Share on other sites More sharing options...
bangbangdone Posted October 18, 2023 Share Posted October 18, 2023 Same problem. No SmartPay in drop down list. Only tyro please add SmartPay? Link to comment Share on other sites More sharing options...
Shinjin Posted October 19, 2023 Share Posted October 19, 2023 Hello, You can try signing out of the Back Office and then log in again then make sure you add the payment type in the Back Office. Click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment. In the ‘Add Payment Type’ window, select the ‘Smartpay’ payment type from the drop-down list. Save your changes when done. Afterwards, please continue following the instructions in the tutorial below. How to Accept Credit Cards with Loyverse POS and Smartpayhttps://help.loyverse.com/help/card-payments-smartpay If you have any other questions, please let us know. Link to comment Share on other sites More sharing options...
PeterPercy Posted October 14 Share Posted October 14 Same issue, I can not see Smartpay option? Link to comment Share on other sites More sharing options...
Shinjin Posted October 14 Share Posted October 14 Hello @PeterPercy From our side we can see that you have now added Smartpay payment type to your account. Is there anything else we can help you with? Link to comment Share on other sites More sharing options...
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