NO Smartpay option in drop down list

[Bobby]

I'm trying to pair Smartpay EFT terminal but there's no Smartpay option in drop down list in "add payment type" in back office

[Shinjin]

Hello,

Could you please check your Back Office now and let us know if the issue persists?

We will be waiting for your feedback.

[Bobby]

I can see it now. Thanks

[Elkhorn]

Hi we are having the same issue. No smartpay option avaiable. Only tyro option

Edited August 1, 2023 by Elkhorn
Incorrect

[Shinjin]

10 hours ago, Elkhorn said:

Hi we are having the same issue. No smartpay option avaiable. Only tyro option

Hello,

Do you see and are able to use the Smartpay payment option now?

Could you please let us know?

[PEB]

Hi. I am having the same issue. No SmartPay option in my drop down list. How can this be fixed? 

[PEB]

Hi. I am having the same issue. No SmartPay option in my drop down list. How can this be fixed? 

[PEB]

Same issue. No SmartPay in drop down list only tyro. Please help ad SmartPay 

[bangbangdone]

Same problem. No SmartPay in drop down list. Only tyro please add SmartPay? 

[Shinjin]

Hello,

You can try signing out of the Back Office and then log in again then make sure you add the payment type in the Back Office.

Click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.

In the ‘Add Payment Type’ window, select the ‘Smartpay’ payment type from the drop-down list.  Save your changes when done.

Afterwards, please continue following the instructions in the tutorial below.

How to Accept Credit Cards with Loyverse POS and Smartpay
https://help.loyverse.com/help/card-payments-smartpay 

If you have any other questions, please let us know.

[PeterPercy]

Same issue, I can not see Smartpay option?  

[Shinjin]

Hello @PeterPercy

From our side we can see that you have now added Smartpay payment type to your account.

Is there anything else we can help you with?