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NO Smartpay option in drop down list


Bobby
Go to solution Solved by Shinjin,

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I'm trying to pair Smartpay EFT terminal but there's no Smartpay option in drop down list in "add payment type" in back office

Smartpay.jpg

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  • Solution

Hello,

Could you please check your Back Office now and let us know if the issue persists?

We will be waiting for your feedback.

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  • 3 months later...

Hi we are having the same issue. No smartpay option avaiable. Only tyro option

Edited by Elkhorn
Incorrect
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10 hours ago, Elkhorn said:

Hi we are having the same issue. No smartpay option avaiable. Only tyro option

Hello,

Do you see and are able to use the Smartpay payment option now?

Could you please let us know?

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  • 2 months later...

Hello,

You can try signing out of the Back Office and then log in again then make sure you add the payment type in the Back Office.

Click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.
image.png.e2931a1ee79f0b28b32ae23ce563e85c.png


In the ‘Add Payment Type’ window, select the ‘Smartpay’ payment type from the drop-down list.  Save your changes when done.
image.png.44fedb98b59d97524b322d4ef0d57ab0.png

Afterwards, please continue following the instructions in the tutorial below.

How to Accept Credit Cards with Loyverse POS and Smartpay
https://help.loyverse.com/help/card-payments-smartpay 

If you have any other questions, please let us know.

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