TNK Posted March 28, 2023 Posted March 28, 2023 Hi When I open the Dashboard app from my employeeâs account it shows nothing. I could log in without any problem but it just show me the email and the sign out button. I can see in my ownerâs account the sales and the items. The account that I am trying to set up is for the store manager with the restriction to one store, so I tried if it was the problem so I gave the access to the all stores but it didnât work either. I donât know what I am doing wrong. Please, someone help me.
Akio Posted March 28, 2023 Posted March 28, 2023 Hello TNK It seems that you have given some access of Back Office to the managerâs account but not the proper ones for the Dashboard. The Loyverse Dashboard application works when the access right of âView sales reportsâ or âManage items and inventoryâ are turned on. Each option enables the tabs below to see the report and the stocks of the item in the store. Donât forget that these access right is mainly used to give access to the Back Office. In this case, the option âView sales reportsâ will give to your manager all access to see the reports from the Back Office, and the âManage items and inventoryâ will also allow him to edit items, modifiers, discounts, category and all the feature of the Advanced Inventory feature (in case you have). 1
TNK Posted March 29, 2023 Author Posted March 29, 2023 Ok, thank you it worked now! Then, I want to know what access right is needed to manage the KDS?
Akio Posted March 29, 2023 Posted March 29, 2023 If you mean what access right is needed to log in to a KDS application, the answer would be the âManage POS deviceâ option from the Back Office section. In that option is already told that it is to allow users to sign in to POS with their credentials, but it is also for sign in to the KDS application.
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