Customer top up account

[Bjorn]

Is it possible to let a customer top up his/her account by providing money up front? Our customers deposit money up front so we can serve them their items and pay from their account when there's still money on it.

[Shinjin]

Hello,

At the moment we do not have a dedicated feature for topping up customer accounts but you can try the following workaround.

You can create customer profiles in the POS app or in the Back Office for each customer, this way their pre-paid amount can be stored as points on their profile and spent on their purchases.

Then create an item called 'Account Top-up' and leave the price field empty so that you can specify it at sale. You can also leave the 'Track Stock' option disabled.

Now whenever customers want to top up, you can sell the 'Account Top-Up' item and edit their point balance accordingly in the Back Office.

Please let us know if you have more questions or if something is not clear.