One_Achord Posted September 16, 2020 Share Posted September 16, 2020 The amount of discount is not appearing in a Receipts by Item report but does appear in a Receipts report. Both have the Discount field in the heading of the report. Both are reports exported to .csv file. Is there a configuration issue in the back office I need to address to correct this? Link to comment Share on other sites More sharing options...
Andy Posted September 16, 2020 Share Posted September 16, 2020 Hello. Could you please provide some screenshots of such a situation? Link to comment Share on other sites More sharing options...
One_Achord Posted September 17, 2020 Author Share Posted September 17, 2020 Attached are two images of the same receipts as reported by each of the two types of reports. Link to comment Share on other sites More sharing options...
Solution Andy Posted September 17, 2020 Solution Share Posted September 17, 2020 It seems that you have applied the amount discounts. Amount discounts are appliable only to the whole receipt, not to items; that's why they are not listed in the receipts by items exported file. More details about the amount and percentage discounts in the tutorial: https://help.loyverse.com/help/how-create-and-configure-discounts Link to comment Share on other sites More sharing options...
One_Achord Posted September 17, 2020 Author Share Posted September 17, 2020 Thankyou. I will work with your advice. Link to comment Share on other sites More sharing options...
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