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Sometimes Loyverse users face a situation where a receipt is made by mistake. For instance, the receipt has the wrong payment type. Until now, the only way to fix the mistake was to make a refund of the receipt and then make a new receipt with the correct data. In this case, the sale data from the wrong receipt was still taken into account for some report parameters, which caused inconvenience. With the cancellation of the receipts feature, you can avoid this situation. The canceled receipts are still visible in the receipts list in the Back Office with a “canceled” mark. A canceled receipt is not taken into account in the reports. For more details about cancellation of the receipts, see help article: How to Cancel Receipts

The amount of discount is not appearing in a Receipts by Item report but does appear in a Receipts report. Both have the Discount field in the heading of the report. Both are reports exported to .csv file. Is there a configuration issue in the back office I need to address to correct this?

At the moment i can select the fuction but it gives the total sales by quarter. But can it give side side by side comparison of each item for monthly sales, I cant seem to find that function. Any help highly appreciated. Tq

We are happy to announce that we have a new integration with Beejek - Digital Receipts that can enable sending receipts to your customer in any country on their WhatsApp number. When you connect Beejek to Loyverse, Beejek will send a digital receipt to the customers’ WhatsApp number. The Beejek web application stores all the sent receipts. Your customers can see their receipt history if they are registered in Beejek. How Beejek works: Add to the ticket a customer with a country and phone number in the profile in Loyverse POS. Make a sale as usual. When the receipt is uploaded to the BackOffice, it will be sent to the customer's WhatsApp and Beejek Application. Watch the demo video and the complete guide to get started with Beejek Receipts. Beejek 3-day day free trial, and you can start sending 200 WhatsApp receipts for 5 USD/month! Explore more about Beejek *To use Beejek integration it is required to subscribe to Integration.

HI Can someone tell me how can I know the payment type used per item. This is because we are using some items which are not ours and we would like to be able to share the revenue of sales for that item after deducting the bank commission etc. Regards Nikhil

What is the most detailed report I can get on your platform?

I don't know how I can see the total bills like example for every day he's total sale.

I am analyzing all the receipts, and I was wondering how to add a column in my report so I can see also the category. What I am trying to analyze is the time that products are sold, but with a lot of orders, it is easier with the category.