Is it possible that kitchen tickets can have some additional information on them from the receipt? As a pizza shop, we offer in store ordering, along with preordered pick ups and deliveries. Until I started using kitchen dockets, we were using receipts, which for the delivery drivers etc, works out well as it has the customers details (Address, phone etc). Unfortunately, for the prep staff and oven guys, the printing is significantly smaller on receipts compared to kitchen dockets. Is it possible to merge some customer information onto the kitchen dockets?

 

thanks

On 4/29/2024 at 2:40 PM, Greenwood said:

Until I started using kitchen dockets, we were using receipts, which for the delivery drivers etc, works out well as it has the customers details (Address, phone etc). Unfortunately, for the prep staff and oven guys, the printing is significantly smaller on receipts compared to kitchen dockets. Is it possible to merge some customer information onto the kitchen dockets?

Hello
Yes, you can add additional information about the customer to the kitchen order.
If you assign a specific customer to the order while creating it, the customer's name will be automatically added to the order and shown at the top of the printed order.
In the COMMENT field, you can write for example the customer's address and phone number.
When you save an open ticket, please choose a CUSTOM TICKET