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Cash Drawer Opens On Order Save


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I Have An Issue With Loyverse Opens The Cash Drawer On Order Save, All The Rest Of Functions Is Working Will

I Use Sunmi T2 Lite With E-POS Printer & Cash Drawer Wich I Usually Used For All My Installations With No Issue

If There Is Any Sulotion For This?

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Hello!
Could you send some screenshots of the printer settings from the POS and a video about the issue, please?

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  • 1 month later...

I have a Sunmi T2 and the Cash Drawe works very well.
Open on cash payment, and don't open on card payment

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  • 4 weeks later...

We have the same issue. 
Epson Ethernet, iPad newest iOS, newest loyverse as of today. 

Workaround:
We changed to the generic printer and removed the cash drawer commands and open the cash drawer manually. 

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We solve this issue with delete the cash drawer command in advance printer sittings but this solution works if the tablet for order taking device to keep the drawer opens on sales

also we found another solution with going on printer sitting and remove the drawer command from there, but we didn’t try it and also depends on printer itself.

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