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for a few days I no longer have the icon "open the cash drawer".

gplisson05
gplisson05
in Cash Drawers

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Hello,
for a few days I no longer have the icon "open the cash drawer".
I can print the tickets but no more. Has there been a software update? Do you have a tip to help me?

Solved by Andy

Go to solution
  • 3 weeks later...
  • Solution

Hello. 

Please, check the access right to open cash drawer without making a sale.

Go to ‘Access rights’ menu at the ‘Employee' section in the Back Office and open the group for the editing.

Check the box ‘Open cash drawer without making a sale’ in the ‘POS’ section.   

 

cash-drawer-01 (1).jpg

  • 6 months later...

I have just had the same issue happen to me, have you been able to resolve the issue

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