for a few days I no longer have the icon "open the cash drawer".

[gplisson05]

Hello,
for a few days I no longer have the icon "open the cash drawer".
I can print the tickets but no more. Has there been a software update? Do you have a tip to help me?

[Andy]

Hello. 

Please, check the access right to open cash drawer without making a sale.

Go to ‘Access rights’ menu at the ‘Employee' section in the Back Office and open the group for the editing.

Check the box ‘Open cash drawer without making a sale’ in the ‘POS’ section.   

 

[Bakery]

I have just had the same issue happen to me, have you been able to resolve the issue