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Staff editing/deleting tickets


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I have deselected the 'Void saved items in open tickets' under access rights. But the staff still are able to edit/void tickets without my knowledge. I cant seem to find it in reports as well. I have 'Mange open tickets' enabled though. How do i stop this?
I also don't seem to have the default roles as shown in the videos like owner, manager, cashier etc. PFA screenshot

Loyverse staff.png

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