POS Android Tablet Locked !!

[cc_laguna]

To make it simple, I received the loyverse hardward. Turned on the tablet, set it up (items, categories and so on...). 
Waited a few days. 
Wanted to setup the printers. 
Tablet requires a "pin code" or something. Never did before, never did anything, noone had access to the tablet. I'm locked out. 
WTF ? 

[Yasuaki]

Hello.
May I know if a PIN code is required like this screen?

 

In that case, you can check your PIN code by accessing the Back office > Employee > Employee profile.
You can refer to this article for more information.
https://help.loyverse.com/help/pin-code-access

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In case the PIN code is required by the Tablet (Android OS), I suggest contacting the hardware reseller.

 

Best regards,