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I’m getting this error Sumup

Kingdom
Kingdom
in SumUp

Featured Replies

account error, please reconnect your SumUp account in back office and try again

Hello,

Please log in to the Back Office, click the ‘Settings’ menu, and then ‘Payment types. There you can press on Sumup, try to disconnect, and then to reconnect your Sumup account.
image.png.5f683dd4eb903ab9bb82040b27027274.png

After you have reconnected your Sumup account, please save the changes and try again.

We will be waiting for your feedback.

  • 2 months later...
On 3/25/2026 at 11:50 PM, Kingdom said:

account error, please reconnect your SumUp account in back office and try again

Thanks for sharing this issue!

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